Service & Warranty

All items available on K.G.N Stores are delivered to you with the brand’s warranty and protection promise!

For Items sold by K.G.N Store or one of its suppliers:

All items available are guaranteed being original stock from the brand, the distributor or the manufactory warehouse. They carry a limited original warranty from the brand or the distributor that protects them against any manufacturing default.

The warranty begins on the day that your item(s) is received (item delivery day) and lasts as per the brand’s Terms and Conditions (mentioned on the attached warranty).

Item(s) purchased on kgnstore.com, and sold by K.G.N Store or one of its suppliers, can be taken to K.G.N Store after sales service for repair. K.G.N Store after sales service will facilitate your query but will not be held responsible for the brand’s commitment.

In case the product is defective on delivery, the after sales service will decide whether the product should be replaced or repaired. However, repairs are not accepted under the following conditions:

The defect is due to improper use (improper voltage, exposure to liquid, abuse or misuse etc…);

   – The serial number on the product is unknown;

   – The item has been repaired by a third party.

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